Key Account Manager - Senior Level
About the company:
Skyro is a fast-growing fintech company based in the National Capital Region, Philippines. Our mission is to transform the financial services landscape in the Philippines by offering fair and accessible digital financial products. We aim to provide user-friendly lending solutions and superior customer service to all sections of society, promoting financial inclusion and literacy. Founded in 2022 by a team of visionaries, we have the expertise and resources to build best-in-class consumer-centric fintech products.
Backed by Breeze Ventures, a global fintech company based in Bahrain, our Philippine operations are powered by Advanced Finance Solutions, Inc. and Skyro Lending, Inc., both registered with the Philippine SEC. As we continue to expand, our team members will have the opportunity to contribute their expertise and talents to a promising international company. Join us on our journey to build a sustainable business and make a difference in the lives of millions of customers.
Job Responsibilities:
Build, develop, and manage relationships with new and existing online merchants.
Drive merchant acquisition by identifying and developing new business opportunities within the online merchant space.
Leverage existing merchant networks and industry connections to acquire potential key accounts.
Develop and maintain strong relationships with key decision-makers and stakeholders.
Plan and co-create campaigns and initiatives aligned with company strategy, collaborating with both internal and external stakeholders.
Work cross-functionally with Risk, Product, Support, Customer Care, and other internal teams to deliver strategic improvements and address merchant needs.
Provide insights, recommendations, and ideas to drive the growth and development of key accounts.
Identify opportunities to increase merchant engagement, transaction volume, and adoption of company solutions.
Drive the adoption of omnichannel solutions among merchants.
Monitor market trends and merchant needs to identify potential business opportunities.
Prepare and present business proposals, account plans, campaign ideas, and performance insights to clients, both virtually and face-to-face.
Maintain accurate records and reports on account activities, opportunities, and business performance.
Qualifications:
At least 3–5 years of relevant experience in Key Account Management, Senior Key Account Management, Merchant Acquisition, Business Development, Relationship Management, or a similar role.
Experience handling online merchants, enterprise accounts, airline accounts, travel companies, or banking clients is highly preferred.
Candidates with experience in the airline or travel industry, particularly those managing commercial partnerships or key accounts, are strongly encouraged to apply.
Candidates with banking experience, particularly Relationship Managers who handle corporate clients, merchant partnerships, or business development, are also encouraged to apply.
Candidates with experience in fintech, payment gateways, or digital payments are highly preferred.
Strong existing network or established relationships with airlines, travel companies, travel agencies, banking partners, or other potential merchants.
Ability to identify and present potential accounts or business opportunities that can be developed into strategic partnerships.
Experience managing a large merchant portfolio or high-value enterprise accounts is an advantage.
Broader industry exposure is preferred; candidates with experience concentrated in one industry should ideally have handled large or high-value accounts.
Strong analytical and problem-solving skills, with the ability to analyze trends and translate data into actionable business insights.
Advanced proficiency in Microsoft Excel and PowerPoint.
Comfortable presenting and communicating with clients in both face-to-face and virtual settings.
Strong communication, relationship management, negotiation, and stakeholder management skills.
Well-spoken, organized, analytical, meticulous, and driven.
A proactive go-getter who takes initiative and is passionate about driving business improvements through internal collaboration.
Able to thrive in a fast-paced and dynamic environment.
Based in Metro Manila.
Amenable to work onsite in BGC.
Preferred Candidate Background:
Candidates with experience in the following areas are encouraged to apply:
Payment gateways and digital payments
Fintech and merchant acquisition
Online merchant management and business development
Airline and travel industry partnerships
Airline account management and commercial partnerships
Travel agencies, travel platforms, and online travel businesses
Banking Relationship Management, particularly with corporate clients or merchant-related partnerships
Enterprise account management and strategic business development
Experience handling large online merchants, airline companies, travel platforms, or businesses with their own websites and digital channels is an advantage.